Friday, 27 February 2009
no fly zone
The news that Ryanair may start charging its customers for using the loo while on board is yet another reason not to fly with the 'low-cost' carrier. It is simply inhumane to expect people to fly without free and unlimited access to a loo - particularly if you're travelling with small children, you're pregnant, nervous or simply have a weak bladder. If Michael O'Leary is intending to drive customers away with this latest own goal then he's doing a sterling job. It is a PR disaster of Gerald Ratner proportions, and it's only a matter of time before Ryanair customers start voting with their wallets and choose to fly with another airline entirely.